Frequently Asked Questions

Is Kinetic Pro a smartwatch or fitness tracker?
Both combine the style and convenience of a smartwatch with the biometric features of a fitness wristband.

Is the Kinetic pro waterproof?
Yes, Its IP67 rated waterproof watch means the unit can be dropped into a body of water up to a meter deep for half an hour.

What is the difference between Kinetic and Kinetic Pro?
The Kinetic Pro is the new version which allows you to see new workouts via the app like 30 days workout plan, nutrition plans and many more.

Will Kinetic pro work if I have dark skin?
Yes, Kinetic pro's enhanced sensor chip provides accurate readings for people with dark skin tones and tattoos.

How do I control Kinetic Pro?
Kinetic Pro has a touch pad with intuitive one-touch controls that makes it easy to navigate the menu.

Can I use Kinetic pro if I don't have phone?
You can use the basic available features of it but for more features you need mobile and application in mobile to track daily activities and to explore more fitness programs.

Are there different color options for the Kinetic pro?
Yes, you can chose your favorite color strap during checkout from RED, ORANGE, BLUE, GREEN, PURPLE, PINK, WHITE.

How much time will it take to deliver the order?
It will take 5-7 days for us to deliver the order.

What is a 30 Days Money Back Guarantee?
We are completely committed to offering elite-class products at the affordable price possible. And if for any reason you feel that our products did not live up to your expectations or you think that somehow our service did not meet your standards of excellence, we offer a no-hassle 100% money back guarantee for 30 days. In other words, you can get your money back for any purchase made within the past 30 days.

What if the product stops working after 30 days?
If for any reason you feel that our products did not live up to your expectations or you think that somehow our service did not meet your standards of excellence, we offer a no-hassle 100% money back guarantee for 30 days. In other words, you can get your money back for any purchase made within the past 30 days.

What if I received the damaged product?
If you have received the damaged product then please call or email us and we will replace it without any cost. You need to ship the product from your end and we will encash the shipping charges or you can choose any freebies for the same amount.

How can I change my shipping address?
Please call / email us to make any changes to your order.